Ordering at wheycheap.com is quick and easy. If you ever have any questions, simply read the info below! If you can't find the answer you are looking for, you can contact our customer service 24 hours a day.
Shipping - International
- What international shipping methods are there?
- What are the international shipping rates?
- Will you ship ANY product to my country?
- What countries do you NOT ship to?
- What happens if the package is stopped by customs?
- Will I have to pay taxes or duties on the shipment?
- What is the current exchange rate for my currency?
Payment Methods
- What payment methods do you accept?
- What happens if my credit card is declined?
Security And Privacy
- Is your server and shopping cart secure?
- Do you give out customer information?
- Do you send me unsolicited e-mail if I order?
- What is your privacy policy?
Shipping - USA
- What USA shipping methods do you have?
- What are your USA shipping rates?
- How long does shipping take?
- Do you ship on Saturdays too? (Yes!)
- Will I be notified when my package ships?
- Will I get a tracking number?
- Do you ship to PO Boxes?
- Do you ship to APO/FPO military addresses?
- Where are the three shipping warehouses?
- Which shipping location will MY order be shipped from?
- When will my order ship?
Returns And Exchanges
- Can I return/exchange a product that is not opened?
- Can I return/exchange a product that I opened already?
- If I do not get good results, can I return the empty bottle?
- Do you charge a re-stocking fee for returns?
- How long do refunds take?